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I'm a Hilton Honors member for nearly 20 years and have stayed at Hiltons & Hampton Inns all over the nation so I know good vs bad. I will NEVER stay at this hotel again and urge you to avoid it. * Did not get top floor as requested * Ice machines not working * Most...
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1.7
#867061
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This beautiful new hotel is a waste as they are highly unethical. They promise discounts when you book and refuse to honor when you check out. The front desk blames the sales line but will not bring all parties together to discuss. The front desk staff is either...
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1.6
I didn't like
  • Customer service
#852816
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We checked into the Hampton Inn in Jacksonville on Tuesday, May 10 intending to stay through Sunday, May 15 due to a death in the family. All went well until the day of the funeral, Saturday, May 14. In the middle of the funeral, around 11am, we got a call from...
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1.8
I liked
  • Availability
I didn't like
  • Poor guest services
  • Incredibly rude staff
#850427
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Hampton Inn Customer Care Review

Today April 28 at 10am the front office showed unprofessional behavior this am. We dont need rude ignorant people running in your business
1.0
Details
Customer service
Facilities and Services
Staff
#837902
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I accessed a website that was listed as a Hampton Inn reservation site. When I talked to a representative I asked for rates at the Hampton Inn in Lewisburg,WV. I was told that the best rate was $110 per night with a total of $220 for two nights including taxes,etc. I...
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#819326
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Hi There: My name is Mazhar Farooq, I stayed at HAMPTON INN SHAWNEE KS (located @ 16555 Midland Drive, Shawnee, KS, 66217) from 02/21/2016 to 02/24/2016 with my wife and 7 month old daughter. It was my worst experience ever to stay in any hotel. • The room was...
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Anonymous
Anonymous

Oh and I forgot to mention one thing, when my wife and I went to get medicine for our sick baby. We did not want to take her out with us so we left her in the hotel. The clea...

Walkertown, North Carolina
#810246
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I had reservation for one night stay. Somehow the reservation was done for 2 rooms. I only reserved 1 room, even got the email confirming 1 room. When I arrived at the hotel I was inform that I had reservations for 2 rooms. I requested to speak to the manager, Kerry...
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#800939
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The Hampton inn in Coldwater Mi is not to far from going under now that they have changed management. The new GM could care less about the place, the employees or the customers. She is extremley lazy and one of the poorest managers I have ever seen. My 11 year old...
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#800880
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Hampton Inn Staff Review

No oatmeal because there were not enough guest this morning. The construction of the building is by the worst I have ever seen. General manager was extremely rude.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Staff
Website
Pratt, Kansas
#776374
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The Hampton Inn in Sunbury Ohio was on my way home and I've stayed at other Hampton's before. This one was the worst I've ever stayed at there was mold in the rooms and breakfast area. They had bed bugs and as for the staff the housekeeping staff was very nice but the...
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#773559
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