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#43227

How can I get a partial refund for my recent stay at Hampton inn New cornerstone ohio.

We have stayed at several Hampton inns and have had impeccable service and amenities;up until our recent stay at the Newcomerstown Ohio Hampton inn.Coming onto the parking lot and its bad condition was enough for me to turn and leave.Since I had a reservation I didn't want to lose my money.I could tell the motel was dated somewhat and the bed was worn out and gave us both lower back pain when we woke up in the morning.Carpet had bleach stain in the hallway carpet and in general we didn't get the great overall experience that we are used to getting from Hampton.I hope our next stay at a different Hampton inn will put us back on track.Thank you for reading my grievance!

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by #1883575


According to Hilton Support, they do not refund for reservations. However, if you are not satisfied with the hotel services and policies, you can contact a dedicated guest assistance desk at 888-240-6152 or at guest.correspondence@hilton.com so that they could provide a possible solution. May be possible, they will refund you some amount or partial amount.

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by Murriel Yqz #174560

What’s the policy on not having rooms ready yet on app sold me a room that isn’t ready and it’s 5pm. 5 other customers in the same boat

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by Jennifer S Gpp #138867

Where is my paycheck and why isn't your manager at the Ada location for almost 2 weeks.I worked at the Hampton Inn in Ada intil July 6th when I ended up in the ER I have not been able to reach Denise since then.

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by Myrna Z #119230

Complaint.

I’m staying in a Hampton inn in St. Albans Vermont the company that I work for is paying for my stay being staying for around 8months and I being getting rude service from one of the managers she treats me like the money that the company is paying for the room is not worth anything I don’t get treat like a guess she treats me like I’m part of the hotel staff who do I need to talk to to complain about this problem?

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by Kevin R Hpc #108495

How can I view inspection, testing, and maintenance records for carbon monoxide detection systems for upcoming reservations?Re: Carbon Monoxide Exposure, Hampton Inn near Columbus, Ohio What is your policy regarding Carbon Monoxide detection systems? Are they required in all your rooms and public facilities?

What are your inspection, testing, and maintenance procedures for CO detectors? How can see these specific records for upcoming reservations?

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