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My fiance, who lives in San Jose, CA, visited me during Christmas to plan our wedding for May of this year. I booked a room at the Hampton Inn and Suites in Highland CA for six days on line. I speciically looked for a pool, as he is a swimmer, and convenient location...
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1.9
I liked
  • Oatmeal
I didn't like
  • Poor guest services
  • Customer service
#1014540
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Everything went really well except for when I asked the night auditor, Alex Thorpe, about accomodations. I guess I caught him at a bad time because he kinda snapped at me, and started ranting about his democratic ideals. Talk about an extremist. Needless to say, I...
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3.6
Olivette, Missouri
#948632
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I am a HHonors Gold member and have been for several years. Booked an online reservation online on 1/15/16, 10 day stay starting 2/11 at Ormond Beach Hampton Inn, Confirmation #85568321. Unfortunately, I booked the wrong FL Beach Hampton. I could not cancel online due...
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1.0
#917405
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My husband is a diamond client and he frequently visits the Beloit Wi Hampton Inn . He is being flirted with by staff member Rita on a constant basis. I find this highly unprofessional and intolerable . I wish for this issue to be promptly addressed .
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Anonymous
***ed

Yes , my family and I have also visited the Beloit Wi facility and experienced somewhat the same issue. The employees seem to be desperate for any male figure that enters the ...

3.3
#896852
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Hampton Inn - PLEASE READ ** THEY  DO NOT CARE ABOUT CHILDREN **
Hampton Inn - PLEASE READ ** THEY  DO NOT CARE ABOUT CHILDREN **
Hampton Inn - PLEASE READ ** THEY  DO NOT CARE ABOUT CHILDREN **
Hampton Inn - PLEASE READ ** THEY  DO NOT CARE ABOUT CHILDREN **
Below is the letter I wrote to Hampton Inn that did not receive a response. I then called corporate 3 times without getting a call back from the hotel and each time they say they did not have my complaint listed. I sent an e-mail and the manager wrote back to me and...
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Anonymous
Anonymous

Was there even more than one person on staff? The clerk probably was not allowed to leave his post, he is, after all, suppose to man the front desk. There were other customer...

Anonymous
Anonymous

Get over it.

1.6
Limerick, Pennsylvania
I didn't like
  • Staff was ill equipped for emergency
  • Incredibly rude staff
#885780
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Hi we recently had a reunion and stayed at your Jekyll island location. I first would like to say everyone we talked to or needed something from was very polite and nice and willing to help. But our stay there was not pleasant even with that. The pool was disgusting...
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2.6
#881635
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Internet Did Not Work Pool Was Cold And Hot Dog Left In Bathroom Review

Worse stay at hotel...there was no internet during entire stay (3 days) the pool heater was broke--pool was freezing, and Someone from house keeping left a hotdog (wrapped in foil) on my bathroom counter; I cut my stay short and went to the Best Western down the road...
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money
Website
#879315
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Grandson used the bathroom and was locked in for 45 minutes. Staff had no idea of how to get him out. Thank God my husband was able to get him out. Now my grandson who used to love staying in hotels, no longer wants to stay in ANY hotel. Hotel staff was definitely not...
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Anonymous
Anonymous

I understand things happen and I get it but it's frustrating when hotel staff is blamed for not being properly equipped for scary emergencies when children get locked in a bat...

1.0
I didn't like
  • Staff was ill equipped for emergency
  • Poor guest services
  • Staff was ill equipped for an emergency
#876878
Reply to reviews
Hampton Inn in bedford, nh This hotel has been under construction for months and is not finished and no contractors working on site. The tile was laid by idiots as it is raised and very uneven. To save money only one door is used for bathroom and closet...I call it...
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#870318
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I booked 2 rooms for 2 adults and 3 children. On the website, there was no option to select adjoining rooms, so I called the number to speak to an agent. This person told me to call the hotel directly, but that my request would be listed on the reservation. I then...
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#868645
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