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I called Hampton Inn, So Lake Buena Vista in Kissimmee, FL to make a reservation. They said they would email a confirmation. After a few days I had not received the email confirmation. I called the hotel and they said they did not have a reservation for me and...
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We stayed at the Hampton Inn across from the Airport in Nashville ,Tn. The staff did not seemed well trained and the four rooms I prepaid were not ready. The first room Had a terrible smell and we had to move to another. The second room was on the 6th floor and I...
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1.7
I didn't like
  • Poor guest services
  • Staff was ill equipped for emergency
#1072334
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I visited the Hampton Inn located at 10740 Westside Parkway Alpharetta, GA on 2/5/17. After checking out the next day, I sat in my car in the Hampton Inn parking lot (which quickly turned into 3 hours) to fill out job applications prior to leaving the premises. In...
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I didn't like
  • Incredibly rude staff
#1037153
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Hampton Inn - Angry handicapped

Hampton Inn
#1061578
What bright spark put the accessible room as far as possible from the elevator? Why didn't the door open nest to the handicapped parking space? Never again any Hampton Inn.
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Internet Did Not Work Pool Was Cold And Hot Dog Left In Bathroom Review

Hampton Inn
#879315
1.0
Details
Worse stay at hotel...there was no internet during entire stay (3 days) the pool heater was broke--pool was freezing, and Someone from house keeping left a hotdog (wrapped in foil) on my bathroom counter; I cut my stay short and went to the Best Western down the road...
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money
Website

Hampton Inn Customer Care Review

Hampton Inn
#837902
1.0
Details
Today April 28 at 10am the front office showed unprofessional behavior this am. We dont need rude ignorant people running in your business
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Customer service
Facilities and Services
Staff

Hampton Inn Staff Review

Hampton Inn
#776374
1.0
Details
No oatmeal because there were not enough guest this morning. The construction of the building is by the worst I have ever seen. General manager was extremely rude.
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Billing Practices
Customer service
Diversity of Products or Services
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My fiance, who lives in San Jose, CA, visited me during Christmas to plan our wedding for May of this year. I booked a room at the Hampton Inn and Suites in Highland CA for six days on line. I speciically looked for a pool, as he is a swimmer, and convenient location...
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1.9
I liked
  • Oatmeal
  • Free but not of good quality
I didn't like
  • Poor guest services
  • Customer service
#1014540
Reply to reviews
Everything went really well except for when I asked the night auditor, Alex Thorpe, about accomodations. I guess I caught him at a bad time because he kinda snapped at me, and started ranting about his democratic ideals. Talk about an extremist. Needless to say, I...
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3.6
Olivette, Missouri
#948632
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I am a HHonors Gold member and have been for several years. Booked an online reservation online on 1/15/16, 10 day stay starting 2/11 at Ormond Beach Hampton Inn, Confirmation #85568321. Unfortunately, I booked the wrong FL Beach Hampton. I could not cancel online due...
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1.0
#917405
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My husband is a diamond client and he frequently visits the Beloit Wi Hampton Inn . He is being flirted with by staff member Rita on a constant basis. I find this highly unprofessional and intolerable . I wish for this issue to be promptly addressed .
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Anonymous
***ed

Yes , my family and I have also visited the Beloit Wi facility and experienced somewhat the same issue. The employees seem to be desperate for any male figure that enters the ...

3.3
#896852
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Hampton Inn - PLEASE READ ** THEY  DO NOT CARE ABOUT CHILDREN **
Hampton Inn - PLEASE READ ** THEY  DO NOT CARE ABOUT CHILDREN **
Hampton Inn - PLEASE READ ** THEY  DO NOT CARE ABOUT CHILDREN **
Hampton Inn - PLEASE READ ** THEY  DO NOT CARE ABOUT CHILDREN **
Below is the letter I wrote to Hampton Inn that did not receive a response. I then called corporate 3 times without getting a call back from the hotel and each time they say they did not have my complaint listed. I sent an e-mail and the manager wrote back to me and...
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Anonymous
Anonymous

Was there even more than one person on staff? The clerk probably was not allowed to leave his post, he is, after all, suppose to man the front desk. There were other customer...

Anonymous
Anonymous

Get over it.

1.6
Limerick, Pennsylvania
I didn't like
  • Incredibly rude staff
  • Staff was ill equipped for emergency
#885780
Reply to reviews
Hi we recently had a reunion and stayed at your Jekyll island location. I first would like to say everyone we talked to or needed something from was very polite and nice and willing to help. But our stay there was not pleasant even with that. The pool was disgusting...
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2.6
#881635
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Grandson used the bathroom and was locked in for 45 minutes. Staff had no idea of how to get him out. Thank God my husband was able to get him out. Now my grandson who used to love staying in hotels, no longer wants to stay in ANY hotel. Hotel staff was definitely not...
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Anonymous
Anonymous

I understand things happen and I get it but it's frustrating when hotel staff is blamed for not being properly equipped for scary emergencies when children get locked in a bat...

1.0
I didn't like
  • Poor guest services
  • Staff was ill equipped for an emergency
  • Staff was ill equipped for emergency
#876878
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